Shipping and Payment

Payment and dispatch

The following terms and conditions apply:

Domestic delivery (Germany) and neighbouring countries: Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany):

We charge a flat shipping fee of 4,90 € per order.

From an order value of 29,00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

We charge a flat shipping fee for international deliveries:

Austria: 12,90 € , no shipping fee with order value 200 € and above
Belgium: 12,90 € , no shipping fee with order value 200 € and above
Croatia: 17,90 € , no shipping fee with order value 250 € and above
Czech Republic: 12,90 € , no shipping fee with order value 200 € and above
Denmark: 12,90 € , no shipping fee with order value 200 € and above
Estonia: 17,90 € , no shipping fee with order value 250 € and above
Finland: 12,90 € , no shipping fee with order value 200 € and above
France: 12,90 € , no shipping fee with order value 200 € and above
Greece: 17,90 € , no shipping fee with order value 250 € and above
Hungary: 17,90 € , no shipping fee with order value 250 € and above
Ireland: 17,90 € , no shipping fee with order value 250 € and above
Italy: 17,90 € , no shipping fee with order value 250 € and above
Latvia: 17,90 € , no shipping fee with order value 250 € and above
Lithuania: 17,90 € , no shipping fee with order value 250 € and above
Luxembourg: 12,90 € , no shipping fee with order value 200 € and above
Montenegro: 50,00 € , no shipping fee with order value 1000 € and above
Netherlands: 12,90 € , no shipping fee with order value 200 € and above
Norway: 50,00 € , no shipping fee with order value 1000 € and above
Poland: 17,90 € , no shipping fee with order value 250 € and above
Portugal: 17,90 € , no shipping fee with order value 250 € and above
Romania: 50,00 € , no shipping fee with order value 1000 € and above
Slovakia: 17,90 € , no shipping fee with order value 250 € and above
Slovenia: 17,90 € , no shipping fee with order value 250 € and above
Spain: 17,90 € , no shipping fee with order value 250 € and above
Sweden: 12,90 € , no shipping fee with order value 200 € and above
Switzerland: 50,00 € , no shipping fee with order value 1000 € and above
Turkey: 50,00 € , no shipping fee with order value 1000 € and above
United Kingdom: 50,00 € , no shipping fee with order value 1000 € and above
Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

- Prepayment via transfer
- Payment via SEPA direct debit
- Payment via credit card
- Payment via PayPal
- Payment via Sofortüberweisung [immediate transfer] (via Klarna)
- *All payments except prepayment are processed via BS Payone

Further details on payment

If payment is to be made via an SEPA base debit note or an SEPA corporate debit note, you authorise us to collect the billing amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please ensure that the account in question possesses sufficient covering funds on the due date.

If payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods.

Our bank account:

Sparkasse Oberhessen
BLZ 518 500 79
Konto 50 017 788
IBAN DE67518500790050017788
Swift BIC HELADEF1FRI

In case of questions, please contact us at the contact details mentioned in the Legal Notice.