Shipping and Payment

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Domestic delivery (Germany) and neighbouring countries: Austria, Belgium, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom.

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany):

We charge a flat shipping fee of 3,00 € per order.

From an order value of 20,00 € onwards, we deliver shipments free of cost.

Deliveries to foreign countries:

We charge a flat shipping fee for international deliveries:

Austria: 10,00 €
Belgium: 10,00 €
Croatia: 15,00 €
Czech Republic: 10,00 €
Denmark: 10,00 €
Estonia: 15,00 €
Finland: 10,00 €
France: 10,00 €
Greece: 15,00 €
Hungary: 15,00 €
Ireland: 15,00 €
Italy: 15,00 €
Latvia: 15,00 €
Lithuania: 15,00 €
Luxembourg: 10,00 €
Montenegro: 50,00 €
Netherlands: 10,00 €
Norway: 50,00 €
Poland: 15,00 €
Portugal: 15,00 €
Romania: 50,00 €
Slovakia: 15,00 €
Slovenia: 15,00 €
Spain: 15,00 €
Sweden: 10,00 €
Switzerland: 50,00 €
Turkey: 50,00 €
United Kingdom: 10,00 €
From an order value of 200,00 €, we deliver shipments to foreign countries free of cost.

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 3 - 5 days, for deliveries abroad within 5 - 7 days from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.
If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

Accepted Payment options

- Prepayment via transfer
- Payment via SEPA direct debit
- Payment via credit card
- Payment via PayPal
- Payment via Sofortüberweisung [immediate transfer]
- *All payments except prepayment are processed via BS Payone

Further details on payment

If payment is to be made via an SEPA base debit note or an SEPA corporate debit note, you authorise us to collect the billing amount from the specified account by issuing a corresponding SEPA mandate. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please ensure that the account in question possesses sufficient covering funds on the due date.

If payment is made using a credit card, your credit card account is debited in conjunction with the shipping of the goods.

Our bank account:

Sparkasse Oberhessen
BLZ 518 500 79
Konto 50 017 788
IBAN DE67518500790050017788
Swift BIC HELADEF1FRI

In case of questions, please contact us at the contact details mentioned in the Legal Notice.